We require customers who register to use the services offered on our Site (collectively, the “Service”) to give us contact information, such as their name, company name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organization that will be using the Service. At the time you express interest in attaining additional information, or when you register for the Service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. Customers can opt out of providing this additional information by not entering it when asked. Customers can update or remove their personal information at any time by logging into the Web site and editing their Personal Information within Setup. Customers can view their updated profile to confirm their edits have been made.
inaForms uses the information that we collect to set up the Service for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Service that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to info@InaForms.com. Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and will send a Customer Newsletter. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing info@inaForms at the time it is distributed, or at the time any customer registers for the Service.
Except as we explicitly state at the time we request information, or as provided for in the inaForms Master Subscription Agreement, we do not disclose to third parties the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for the Service. This billing information is not used by \inaForms for marketing or promotional purposes. inaForms uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the Web site but they are not permitted to collect any information nor does InaForms share user information with these parties.
Customers of the Service will be using the Site to host forms libraries (“Data”). inaForms will not review, share, distribute, print, or reference any such Data except as provided in the inaForms Master Subscription Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the End User License Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.
inaForms may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. inaForms will automatically send the friend a one-time email inviting them to visit the site. inaForms does not store this information.
When you interact with the InaForms Web site we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether customers and visitors have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to inaForms, either by responding to a promotional offer, or opening an account, you remain anonymous to inaForms. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you’ve closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
inaForms uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows inaForms to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you’ve logged in and are required in order to use the inaForms application. inaForms uses persistent cookies, that only inaForms can read and use, to identify the fact that you are a inaForms customer or prior inaForms Web site visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers’ ability to accept cookies will be able to browse our Web site but will not be able to successfully use our Service.
The Site contains links to other Web sites. inaForms is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors will need to check the policy statement of these other Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.
HOW DO WE USE YOUR PERSONALLY IDENTIFIABLE INFORMATION?
In general, we use “personally identifiable” information for billing purposes, to market and provide services, to anticipate and resolve problems with your service, or to create and inform you of products or services that better meet your needs. For example, by understanding how you use our Web site, we are able to customize and personalize your experience, or we may be able to provide information we think will interest you or enable you to conduct transactions more easily. In the case of online job applications, we, or a third party acting on our behalf, collect and use personally identifiable information to communicate with applicants and evaluate their qualifications for employment.
WITH WHOM DO WE SHARE YOUR PERSONALLY IDENTIFIABLE INFORMATION?
However, we may disclose information you provide if required to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on us; (2) protect and defend our rights or property; or (3) act in an emergency to protect someone’s safety.
We may gather demographic information from you from time to time. We will not share such information with any other person or entity in a manner that identifies you as an individual, unless we let you know that at the time of collection or we have your permission. When we share demographic information with third parties, we will give them aggregate information only.
As we develop our business, we may buy or sell assets, and, depending upon the transaction, your personally identifiable information may be one of the transferred assets. In the event that we are acquired by another company, your personal information may be part of the assets transferred to the acquiring party.
HOW CAN I UPDATE MY INFORMATION?
You can help us maintain the accuracy of the information you have provided by notifying us when you change your address, title, phone number or e-mail address. If at any time you wish to update your information or stop receiving communication from us, please send us an e-mail at firstname.lastname@example.org. Please include your current contact information so that we can make the appropriate corrections.
WHAT ABOUT CHILDREN’S PERSONALLY IDENTIFIABLE INFORMATION?
Our Web site is not directed to children under the age of 13. We respect the privacy of parents and children and are committed to complying with the Children’s Online Privacy Protection Act (“COPPA”). If a parent believes that his or her child has provided us with personal information, he or she can contact us via e-mail or postal mail as listed below. We will promptly delete the information upon learning that it relates to a child under the age of 13. We believe that parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a kid-friendly online environment. These tools can also prevent children from otherwise disclosing online their name, address and other personal information without parental permission.
WHAT ELSE SHOULD YOU KNOW ABOUT YOUR PRIVACY?
Security. We have security measures in place to protect the loss, misuse and alteration of the information under our control. These security measures include a firewall to prevent unauthorized access to our systems and maintenance of registration information in a separate database. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet and we accept no liability for any unintentional disclosure.
InaForms may update this policy in the future for a variety of reasons including, but not limited to, changes in technology or the introduction of new services. You should refer back to this page often for the latest information.
You can e-mail us at:
You may also contact us by mail at:
209 Union St
Hanover, Ma 02370
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